Get help as quickly as possible in case of accident or emergency can save lives. That applies especially in the case of motorcycles. For that reason, BMW Motorrad has developed the optional “Call Intelligent Emergency”, which is intended to help in case of accident or emergency as soon as possible.
In case of accident, a call system eCall integrated into the vehicle you can make the difference between life and death. As already it demonstrated in 2011 as part of the pan-European eCall trial that included BMW vehicles, emergency services were able to respond more quickly and get to the scene of an accident between 40 and 50 percent faster. The European Commission, which was responsible for the test at that time, estimated using the eCall system could save up to 2,500 lives each year and save 26,000 million euros.
The eCall was first used BMW cars in 1999 in Europe. In 2007, BMW Group expanded its security system by establishing an infrastructure of intelligent call center and crossing borders. Since 2018, eCall will be mandatory in new cars. Thanks to the synergy effects with BMW Automobiles, the system is expected to be available for the first time as an option for a BMW motorcycle since early 2017.
Location by satellite emergency site
in case of emergency or accident, the eCall intelligent system which can be operated manually or automatically sends position data, for example, the coordinates of a motorcycle accident, center BMW call to start the rescue chain. The current position and the information to determine the direction of travel, are transmitted to simplify the location of motorcyclist in difficult places, such as motorway junctions.
Mobile connection using a mobile communication unit permanently installed
ECall requires a connection to the mobile phone network to start the rescue chain. In the option “Intelligent Emergency Call”, the connection is established via a mobile communication unit permanently installed. For connecting any specific mobile operator is not required. It just takes at least one mobile provider operating line. The service is available in all European countries
The Call Intelligent Emergency considers three possible scenarios:.
Scenario 1: Automatic start when dropped / severe collision.
The emergency call is made automatically without waiting for a period of time, sending a message to a BMW call Center. the audio connection is used to help the accident victim / driver until the emergency service. It sent help even if there is no response. A display on the instrument panel shows that it has initiated an eCall. also it launches an acoustic signal. In that case, the driver can no longer cancel the emergency call
Scenario 2:.. Automatic start in case of fall / slight collision
in this case, the emergency call waiting 25 seconds before sending a message to the BMW call center. If help is needed after a minor accident, the accident victim / driver has the opportunity to cancel the emergency call by pressing a button. If not canceled, is put into the rescue chain brand and on stage 1. A display on the instrument panel shows that it has initiated an eCall. also launches an acoustic signal
Scenario 3:. Manual start pressing a
button In this case the eCall is done manually by pressing the SOS button on the right handlebar, for example, asking for help to other road users. a message to the BMW call center is sent and voice connection is established. The voice connection is mandatory if eCall is initiated manually before launching other measures. In this case, the driver also has the opportunity to cancel the call by pressing a button or turning off the engine. Call Intelligent Emergency can only be activated manually stop bike and the engine running.
The system “Call Intelligent Emergency” recognizes situations that are not emergencies
the emergency call does not start automatically in situations that are not emergencies (eg if the bike at low speeds that do not involve other traffic, the shock of the bike falls being stopped or accidents go over a pothole or by off-road (eg small jumps or rolling over obstacles).
control Unit ergonomic design with speaker and microphone
the option “call Intelligent emergency” is located on the right handlebar and is ergonomic and compact time. in addition to the SOS button protected by a cover that is used to start or cancel an emergency call, They have also integrated a microphone and a speaker.
sophisticated detection sensors status
the sensors on the bike detected what happened. An impact sensor detects events such as collisions with another vehicle or a collision with an obstacle. An angle sensor detects the position where is the bike.
Connection in your own language with call center BMW
The system Intelligent Emergency Call available for the first time on a BMW motorcycle, is a premium service with international coverage. When a voice connection is established, the driver can communicate with the BMW Call Center in their native language. This feature is very effective in an emergency situation. The option “Intelligent Emergency Call” will appear first in Germany and then quickly introduced in other European markets and models.
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