The ‘error 53′, the failure of the iPhones screen replaced – Picture Radio

A report published this by the British newspaper “ The Guardian ” warned of a problem experienced by iPhones which screens have been replaced and particularly affects the devices sold in Latin America, by the policy that has Apple for service in the region.

As reported in the British newspaper, the “ error 53 “occurs when a iPhone with a display of parts makes a software update. In the process, the phone performs an inspection of the components and if you notice a difference in the sensor Touch ID start button (improper installation or use of parts not authorized), it crashes. The display indicates the presence of “ error 53 ” and the Apple phone stops working, with no solution so far.

Despite the issue took notoriety recently, the situation has since early 2015, with users claiming the support page Apple and other Internet forums. So it was that led to the cause of the problem: the replacement of the screen and the start button made unauthorized and outside service company apple pieces

An Apple spokeswoman said. to “ the Guardian ” to “ when an iPhone is serviced by an authorized service provider or Apple store and undergoes changes that affect sensor Touch ID is It makes validation. This review ensures that the device and the features of iOS related to Touch ID are kept secure “. “ When an iPhone is served by a provider unauthorized screens failures or other disabled components that affect the sensor Touch ID can cause the revision can not be validated “, he said.

the Apple support page also has references to the “error 53″, detailing that “if your iOS device has Touch ID, iOS checks that the Touch ID sensor fits with the other components of the device during an update or restore. This revision keeps your device safe and features related to iOS Touch ID “. What solution gives? Check that the computer has the latest version of iTunes installed, force a reboot and try to restore the device, and if the error persists, contact support of the company.

The problem in Latin America

for users in Latin America the situation is more complex . In U.S.A. and Apple Europe offers changing displays through official shops, but these are not present in the region. Here the technical service delivered shops Premium Resellers, for Apple policy from the United States are not authorized to make replacements screens.

What are the options? Officially, any. In some cases, the stores offer a discount toward the purchase of a new phone, but there are no options for repair. From the service system of Apple in the US indicate that it is not possible to send the device to that country, where the change will cost between US $ 80 and US $ 150 for models with Touch ID (from the iPhone 5s on).

Currently, there are dozens shopping “ unauthorized ” in Latin America that offer technical support iPhone, including changing screen. The solution is to replace the glass while maintaining the start button and the original internal system of Touch ID, or make full replacement without updating the phone again.