The “error 53″, the failure of the iPhones screen replaced | Peru Trade – Trade

Chile, El Mercurio / GDA

SANTIAGO. A report published this by the British newspaper “The Guardian” alerted to a problem faced by iPhones whose screens have been replaced and that particularly affects the devices sold in Latin America, in politics you have Apple for service in the region.

as reported in the British newspaper, “Error 53″ occurs when an iPhone screen replacement makes a software update. In the process, the phone performs an inspection of the components and if you notice a difference in the Touch ID sensor Home button (improper installation or use of unauthorized parts) crashes. The display indicates the presence of the “error 53″ and your Apple stops working, with no solution so far.

Although the issue took notoriety recently, the situation has since early 2015, with users claiming the support page Apple and other Internet forums. So it was that led to the cause of the problem: the replacement of the screen and the start button made unauthorized and outside service company apple pieces

A spokesman for Apple told “the Guardian” that “when an iPhone is serviced by an authorized service provider or shop Apple and undergoes changes that affect the sensor Touch ID, a validation is done . This review ensures that the device and the features of iOS related to Touch ID are kept secure. ” “When a iPhone is it served by an unauthorized vendor displays failures or other disabled components that affect the sensor Touch ID can cause the revision can not be validated,” he said.

the support page Apple also has references to the “error 53″, detailing that “if your iOS device has Touch ID, iOS checks that the Touch ID sensor fits with the other components of the device during an update or restore. This revision remains secure your device and iOS features related to Touch ID “. What solution gives? Check that the computer has the latest version of iTunes installed, force a reboot and try to restore the device, and if the error persists, contact support of the company.

The problem in Latin America

for users in Latin America the situation is more complex. In U.S.A. and Europe Apple offers changing displays through official shops, but these are not present in the region. Here the technical service deliver the Premium Resellers stores for policy Apple from the United States are not allowed to make replacements screens.

What are the options? Officially, no. In some cases, the stores offer a discount toward the purchase of a new phone, but there are no options for repair. From the technical service system Apple in the US indicate that it is not possible to send the device to that country, where the change will cost between US $ 80 and US $ 150 for models with Touch ID (from the iPhone 5s on).

Currently, there are dozens shopping “unauthorized” in Latin America that offer technical support iPhone, including changing screen. The solution is to replace the glass while maintaining the start button and the original internal system of Touch ID, or make full replacement without updating the phone again.